- ما هي رخصة الموزابوك التي يجب علي شراؤها؟
- لماذا يجب تفعيل المنشورات الرقمية؟
- كيف يمكنني تفعيل منشوري الرقمي؟
- كيف يمكنني نقل ترخيص الموزابوك إلى جهاز كمبيوتر آخر؟
- تراخيص مستخدم أو حزمة واحدة؟
- ماذا أفعل إذا قمت بالفعل بتنشيط رمز ترخيص ولكنني أفضل استخدامه في حساب مستخدم آخر؟
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- What licence code do I have? How do I know what digital content can I access with my licence code?
- How can I switch to a Teacher account?
- What is the difference between user licences and device-based licences?
- Licence validity
- My licence has expired. What content and functions can I still access?
- How can I activate a Mozaik TEACHER or Mozaik STUDENT licence?
- I receive an error message when I try to activate my licence. What should I do?
- How can I renew my licences?
- Why do I get a message saying 3D scenes cannot be used on interactive boards?
- Can I modify and upgrade the type of my licence?
- How can I obtain School Admin rights, and what can I use them for?
- What is an XR licence extension?
- How can I switch my mozaBook CLASSROOM licence to a Mozaik TEACHER licence?
30 days before your activated licences expire, you will receive an email reminding you that the validity period of your licence is about to end.
You can easily renew your licence following the steps below:
- Click on My licences (1).
- Find the licence you would like to renew. It may help if you click on the It is about to expire (2) filter above.
- Click on the Renewal (3) button in the row of the given licence, select the number of years you would like to extend the validity period of your licence (4), then click on the Add to cart (5) button.
Do not worry if your licence has already expired. Select the Expired filter above, find the licence you would like to renew and click on the Renewal button in the row of the given licence.
In both cases, the selected licence will be added to your cart and you can purchase the licence extension in the webshop.
If the licence was originally purchased in our webshop, you have nothing else to do. After the payment, the validity period of your licence will be automatically extended by the chosen period.
If your licence code is from a printed book, you will receive a new licence code, which you can find under My purchases. You can view the licence code by clicking on the details of the corresponding purchase. To activate it, click on the button Assign to my account or select myLearn => Activate new code.
