- هل أنا بحاجة لموزاويب أو موزابوك؟
- كيف يمكنني شراء كتاب رقمي؟
- الشراء، الدفع، التدقيق
- كيف يمكنني شراء موزابوك؟
- أين يمكنني العثور على المنتجات التي اشتريتها؟
- كيف يمكنني نقل ترخيص الموزابوك إلى جهاز كمبيوتر آخر؟
- تراخيص مستخدم أو حزمة واحدة؟
- كيف يمكنني السماح بملفات تعريف الارتباط في المتصفح الخاص بي؟
- ماذا أفعل إذا قمت بالفعل بتنشيط رمز ترخيص ولكنني أفضل استخدامه في حساب مستخدم آخر؟
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- What payment methods can I choose from?
- Licence validity
- My licence has expired. What content and functions can I still access?
- I receive an error message when I try to activate my licence. What should I do?
- How can I renew my licences?
- What should I do if my payment was unsuccessful?
- Can I modify and upgrade the type of my licence?
mozaBook, Mozaik TEACHER, Mozaik STUDENT and digital book licences can be activated within one year of purchase.
The validity period of a licence is counted from the date of activation, not from the date of purchase. The validity period of a licence starts from the date of activation and lasts for the period of time specified at the purchase.

Attention!
(1) It is not enough to buy the licence; you also need to activate it.
(2) When activating a user licence (Mozaik TEACHER, Mozaik STUDENT), it is very important that you log into the user account you want to use the system with in the future. The licence will be linked to the user who activates it. This user does not have to be the one who purchased the licence.
(3) If you activate a device-based license (mozaBook CLASSROOM, mozaBook SCHOOL-LAB), make sure that you activate it on the device you want to use it on.
(4) You will find your licences if you click on My purchases.
(5) You can check the validity of your activated licences if you click on My licences.