- هل أنا بحاجة لموزاويب أو موزابوك؟
- كيف يمكنني شراء موزابوك؟
- تراخيص مستخدم أو حزمة واحدة؟
- كيف يمكنني شراء كتاب رقمي؟
- What payment methods can I choose from?
- الشراء، الدفع، التدقيق
- أين يمكنني العثور على المنتجات التي اشتريتها؟
- I receive an error message when I try to activate my licence. What should I do?
- Licence validity
- My licence has expired. What content and functions can I still access?
- ماذا أفعل إذا قمت بالفعل بتنشيط رمز ترخيص ولكنني أفضل استخدامه في حساب مستخدم آخر؟
- كيف يمكنني نقل ترخيص الموزابوك إلى جهاز كمبيوتر آخر؟
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- كيف يمكنني السماح بملفات تعريف الارتباط في المتصفح الخاص بي؟
- How can I renew my licences?
- What should I do if my payment was unsuccessful?
- Can I modify and upgrade the type of my licence?
If your Mozaik TEACHER or Mozaik STUDENT licence has expired, you can open only 5 media items per week. This means that, on mozaWeb, you can open 5 items from the Media library (3D scenes, videos, audio files, tools, quizzes, games and digital lessons) each week.
If you use the mozaBook software as well, when you launch it again, it will ask you to enter an activation code.
If your mozaBook CLASSROOM or mozaBook SCHOOL-LAB licence has expired, you can still use mozaBook with a limited range of functions:
• You will still be able to open the digital textbooks with an active licence, linked to your account, as well as your previously created exercise books.
• You can use the drawing tools (e.g., the compass and the ruler) and insert content into publications and blank exercise books, but you cannot save or upload them.
• You cannot access the content of the Media library on mozaWeb (3D scenes, videos, digital lessons).
If your textbook or mozaMap licence has expired, you can continue to use the demo versions of the textbooks or digital atlases; that is, you will see only the first few pages or a few maps.
You can remove the above restrictions by activating a new, valid licence code.
You can check the expiration date of your activated licences in the My licences menu.