- هل أنا بحاجة لموزاويب أو موزابوك؟
- كيف يمكنني شراء كتاب رقمي؟
- الشراء، الدفع، التدقيق
- كيف يمكنني شراء موزابوك؟
- أين يمكنني العثور على المنتجات التي اشتريتها؟
- كيف يمكنني نقل ترخيص الموزابوك إلى جهاز كمبيوتر آخر؟
- تراخيص مستخدم أو حزمة واحدة؟
- كيف يمكنني السماح بملفات تعريف الارتباط في المتصفح الخاص بي؟
- ماذا أفعل إذا قمت بالفعل بتنشيط رمز ترخيص ولكنني أفضل استخدامه في حساب مستخدم آخر؟
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- What payment methods can I choose from?
- Licence validity
- My licence has expired. What content and functions can I still access?
- I receive an error message when I try to activate my licence. What should I do?
- How can I renew my licences?
- What should I do if my payment was unsuccessful?
- Can I modify and upgrade the type of my licence?
It is possible that your licence does not suit your needs, and you want to upgrade it.
Currently, you can upgrade the following licences:
- Mozaik STUDENT => Mozaik TEACHER
- mozaBook SCHOOL-LAB => mozaBook CLASSROOM
- HOME digital textbook => CLASSROOM digital textbook (this option is not available in every country)
To upgrade a licence, you must have one of the above licences. Upgrading a licence is basically a purchase through our webshop, when you have to pay the difference between the price of the two licences. The validity period of your new licence will be the same as that of your old licence (e.g. 2-year licence), and it will start on the day of the purchase.
Follow these instructions to upgrade your licence:
- Click on your name (1), and choose the My licences (2) option.
- Find the licence you want to upgrade. Click on the Upgrade button (3).
- In the appearing window, you can see the validity period of your new licence and the price to be paid. Add the new licence to the cart (4), and finish the purchase (5).
