- Why can't I open 3D scenes?
- I cannot open the tools on my tablet or mobile device.
- Changing your hard drive or your computer; reinstalling mozaBook; entering a new licence code
- System requirements
- Can I use mozaBook on an Apple MacOS computer?
- How can I transfer my mozaBook licence to another computer?
- How can I send feedback and bug reports in mozaBook?
- How can I continue to use Flash content?
- How to watch 3D scenes with a VR headset?
- How can I delete my user account?
- How can I allow cookies in my browser?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- How can I start mozaBook in windowed mode?
- Missing dll file after a mozaBook update
- I receive an error message when I try to activate my licence. What should I do?
- What licence code do I have? How do I know what digital content can I access with my licence code?
- The 3D player is not launched in Windows 7
- Use the mozaWeb browser
- How can I install the 3D player into a folder different from the default one?
- I have multiple user accounts and I would like to merge them
- I receive an error message about proxy settings when I launch mozaBook
- Why can mozaBook not connect to the mozaWeb server?
- How can I switch to a Teacher account?
- How to send feedback from mozaBook when the server is not available?
- I use a Chromebook. How can I open 3D scenes?
- How can I start a video conference on mozaWeb?
- How can I delete my video conference links?
- How should I install mozaBook as an administrator? Is silent installation available?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- How can I use the mozaBook app on an Android interactive board?
- Can mozaBook be installed on Linux computers?
- How can I open 3D scenes on Android interactive boards and tablets?
- VR Compatibility Guide for Mozaik Educational Products
- How can I open GeoGebra content in mozaBook?
- How can I renew my licences?
- How can I delete a local user in mozaBook?
- How can I obtain School Admin rights, and what can I use them for?
All mozaWeb user accounts belong to a User Group, which can be either a Teacher or a Student user group.
Teacher and Student user groups can access the same content. The only difference between them is that, with a Teacher account, it is possible to create student groups and assign students to them. These student groups can be used, for example, when assigning homework.
You can only change your user group if you have or your institution has a Teacher licence. Teacher licences are the following ones:
- mozaBook CLASSROOM licence
- Mozaik TEACHER licence
To change your user group, click on your name (1), then My profile (2). Click on Basic information (3), and find the User group row. Click on the pencil icon to switch user groups (4). Choose the Teacher option (5) and click on the green tick (6) to save the modification.
If you have not activated a Mozaik TEACHER or mozaBook CLASSROOM licence, then instead of the pencil icon, you will see an (i) button (4). When you click on it, you will be redirected to the webshop (5) where you can purchase the adequate licence.
Please note that if you delete the institution from your profile (for example, when you change to a new institution), your user account will automatically switch to a Student account.